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Health Data Protection & Clinical Privacy Policy

Privacy Policy

Effective Date: January 1, 2026 · Last Updated: September 6, 2026

Our Core Privacy Pledge

Glyco 8 is engineered with a strict Zero-Sale Policy for health and biometric data. We never sell, rent, monetize, or broker your blood glucose readings, insulin doses, dietary records, or sensor telemetry to data brokers, insurers, pharmaceutical advertisers, or any third party. Your medical data belongs entirely to you.

1. Information We Collect

To deliver clinical-grade insulin calculation, continuous glucose monitoring (CGM) telemetry sync, and nutritional tracking, Glyco 8 processes the following categories of information:

  • Health & Biometric Data: Real-time blood glucose readings (mg/dL or mmol/L), glucose trend arrows, active insulin on board (IOB), personal insulin-to-carb ratios (ICR), insulin sensitivity factors (ISF), basal regimens, target glucose thresholds, and logged insulin injection doses.
  • Nutritional & Meal Data: Food ingredient selections, meal portion weights (in grams or servings), carbohydrate totals, and optional meal photos captured to inspect post-prandial excursions.
  • CGM Integration Credentials: When you connect a Dexcom Continuous Glucose Monitor, your session tokens and credentials are securely stored to pull telemetry from Dexcom Share APIs.
  • Account Information: If you register an account, your verified email address, hashed password, and profile preferences are collected for cross-device synchronization and security recovery.

2. How We Use Your Data

Your health and telemetry data is utilized strictly for:

  • Executing mathematical meal bolus, correction bolus, and active IOB calculations.
  • Synchronizing continuous glucose graphs and calculating Ambulatory Glucose Profile (AGP) consensus metrics (Time in Range, GMI, standard deviation).
  • Enabling voluntary doctor-patient clinical sharing when you provide your unique 6-character patient link code to your verified endocrinologist or diabetes clinic.
  • Providing essential account authentication and verification codes via email.

3. Third-Party Data Sharing & Zero Advertising

No Ads, No Trackers, No Data Brokers

Glyco 8 contains zero third-party advertising SDKs, zero user-tracking pixels, and zero analytics that inspect your personal health entries. We do not participate in cross-app ad tracking.

We only share data with infrastructure subprocessors essential to operating the service:

  • Hosting & Server Infrastructure: Encrypted hosting providers based in certified European and US data centers.
  • Transactional Email Services: Encrypted email dispatch (e.g. Resend) strictly to deliver login verification codes.
  • Payment Processors: Apple App Store and Google Play Store for in-app subscriptions. Glyco 8 never receives or stores your credit card numbers.

4. Doctor-Patient Clinical Portal Sharing

Controlled by You at All Times

Sharing your data with a physician requires your explicit action. Only clinicians with a verified medical license who enter your generated 6-character patient code can view your Ambulatory Glucose Profile, meal photos, and bolus doses. You can revoke access or unpair your doctor code at any time.

5. Data Security & Encryption

We employ strict technical and organizational measures to safeguard your medical data:

  • All telemetry and API communications are encrypted in transit using Transport Layer Security (TLS 1.3).
  • Database volumes and session records are stored with AES-256 bit encryption at rest.
  • Passkeys and passwords are protected with salted cryptographic hashes (Argon2/bcrypt); plain-text passwords are never accessible to our staff.

6. Your Rights & Account Deletion (GDPR, UK GDPR, CCPA)

Under the UK GDPR, EU General Data Protection Regulation, and California Consumer Privacy Act, you have the absolute right to:

  • Access & Portability: Request a complete export of your glucose logs, basal schedules, and meal entries.
  • Rectification: Modify or correct any inaccurate clinical parameters at any time directly in the app.
  • Right to Erasure (Permanent Deletion): You can permanently delete your account and all associated health data directly in the app by navigating to Settings → Delete Account, or by submitting a request to privacy@glyco8.app. Deletion is instantaneous and irrevocable across all live databases and backups within 30 days.

7. Children’s Privacy (COPPA & GDPR-K)

Glyco 8 is not directed at children under the age of 13 (or under 16 in the European Union) without verifiable parental or guardian consent. If a parent or guardian discovers that a child has created an account without supervision, please contact us immediately for complete account deletion.

8. Contact Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or your health data, contact our dedicated Data Protection team:

Glyco 8 Data Protection Officer

Email: privacy@glyco8.app

General Support: support@glyco8.app

Response time: Within 24–48 business hours.

© 2026 Glyco 8. All rights reserved.